Emanuel Krassenstein
emanuel@kazaa.com
Global Operations Manager / Chief Technical Officer / SEO Consultant
PROFILE A seasoned professional and effectual leader with a proven ability to deliver effective and on-time online solutions:
• Twelve years commercial technology experience
• Successful SEO Consultant (very high level)
• Excellent System Administration
• Extensive Management experience
• Microsoft Certified Engineer
• Passion for gaining personal relationships with clients
Emanuel Krassenstein founded and has developed substantial businesses interests in industries with an extensive focus on SEO. He has substantial experience in application creation and System Development Life Cycles as well as exposure to a broad range of other general Information Technology areas. A results oriented manager with a “make it happen” attitude who through the use of effective people management skills can motivate staff to achieve organizational goals. Emanuel is used to working with all levels in an organization.
EMPLOYMENT
Nov 2004 – Present Chief Technical Officer Kazaa
www.kazaa.com
Kazaa is a subscription-based and leading online distributor of licensed digital content with over 70 million users worldwide. Kazaa is the best place to download music, videos and ringtones all in an easy to use website using either your mobile phone or credit card to subscribe for unlimited downloads.
Responsibilities:
- Running Search Marketing campaigns
- Oversee the development work undertaken within client projects and provide support and mentoring for the development team.
- Architectural guidance and improvements to processes and technologies used.
- Worked closely with all teams in the business including PM, Client Services, Creative and Product Development teams.
- Provided recommendations to optimize client web sites.
- Involved in all aspects of search engine optimization campaigns.
- Maintain client satisfaction throughout the campaign.
- Production Management, Account Management and Search Engine Relationship Management.
Achievements:
- I built and designed the Production/Stage/Development environments in three data centers over three continents and hold all of the contracts for these environments.
- I manage a team of 30 resources in five countries and have several teams .Net, Rails, Java, PHP and, infrastructure.
- I have run the entire search marketing campaign hands on from emanation. The company Creagency was spawned from this initiative.
Nov 2000 – Mar 2004 I.T. Manager Howards Storage World
www.hsw.com
Howards Storage World is a retail franchise operation selling all forms of storage and organizational products for the home and office. Over these countries; Australia, Ireland, Middle East, New Zealand, Philippines, Singapore, Spain, Belgium, Netherlands & Luxemburg.
Responsibilities:
- Recruited to establish and manage enterprise-wide private network.
- Oversee companywide efforts to identify and evaluate all critical systems.
- Design and implement system processes and procedures and perform cost benefit analysis on all recommended strategies.
- Collaborate with external auditors to conduct in-depth compliance audits and penetration testing, presenting all results to senior management.
- Develop curricula and facilitate awareness training for employees and franchisees.
- Supervise daily activities of IT Management and System Administrator.
Achievements:
- Instrumental in developing and implementing core product databases and content management systems throughout NSW, VIC, QLD, WA, SA, New Zealand, Singapore, Spain, and Middle East.
- Spearheaded creation of national (60+ site) IPWAN private network.
- Hand selected vendors for large scale procurement of hardware/ software (ERP) technology solutions.
- Created company policies and procedures for business system operations.
Jan 1998 – Nov 2000 I.T. Manager MSN
www.msn.com
Coovi’s Web-based infrastructure is targeted at cross-media advertising and sales campaigns. Besides its obvious uses for Internet advertising, Coovi’s model uses a code to allow consumers to capture advertising from newspapers, radio, television and outdoor billboards and save it in a personal Web space.
Responsibilities:
Supervised release testing for new applications provided final approval for bug-free, fully functional commercial solutions. Oversaw recruiting and training, resource allocation, and employee assessment functions. Built and mentored cohesive, qualified teams committed to meeting schedule and budgetary needs.
Key Contributions:
I provided comprehensive remote and onsite support for domestic and international customers including Tier-III support for LAN/WAN products and sales support for key accounts of all sizes.
Key Contributions:
• Designed and implemented customer call-center support procedures and customer network design strategy for sales and marketing teams.
• Recognized for outstanding quality of customer service with numerous customer-support awards and personal commendation from clients.
• Maintained cluster servers remotely hosted in Exodus New Jersey production environment for ad-servers. Managed and configured information-security solutions in direct support of MSN development environment.
